10 Assertiveness Training Courses

1. Getting Your Voice Heard by SC Training (formerly EdApp)

While we can always speak up about what we think and feel, not everyone will listen to us. For this reason, SC Training (formerly EdApp), in partnership with The Spark, has developed Getting your Voice Heard. Here, your team will learn communication techniques to make sure they get heard such as how to change their tone of voice to put themselves forward and market themselves and their ideas

Key communication styles are also discussed, particularly the OOF and DESC models, to help them overcome situations when they don't feel heard. It’ll also touch on various response styles when faced with objections. This will even teach them how to balance empathy and assertiveness to maintain a friendly conversation with others.

This assertiveness training course is divided into four lessons, delivered in a microlearning format for better learning. It's absolutely free to use for anyone who wants to become a person who is heard, respected, and valued at work.

Using SC Training (formerly EdApp)'s cloud-based authoring tool, you can edit and customize this course as you see fit. Just pick from over 80 microlearning templates that best suit your content and you'll have beautiful and engaging lessons in minutes.

• Cost: Free
• Scope: Techniques to be more assertive, the OOF and DESC models, different response styles

Created by SC Training (formerly EdApp)

3. Assertiveness Training

AMA’s Assertiveness Training is another training course to consider if you want to acquire the necessary skills to interact more effectively and confidently with the people throughout your organization. Here, you'll be introduced to different behavioral styles, techniques to improve your self-esteem and self respect, and appropriate ways to show assertion in common workplace situations. It will also guide you through a 5-step model on how you can deal with conflict at all levels of the organization, as well as how to handle and provide constructive feedback.  

For this course, AMA adopted a blended learning approach, combining instructor-led training with online pre-and post-seminar assessments and digital resources for higher learning retention. Just a quick heads up that this course can be pretty costly, especially for non-AMA members.

• Cost: $2,345.00 USD
• Scope: Different behavioral styles, techniques to improve your self-esteem, appropriate assertiveness at work, conflict resolution, dealing with feedback

Created by AMA

5. Assertive Communication Skills

In this Skillpath course, you’ll get a fresh take on solving communication problems, so your assertiveness will not result in messed-up interpersonal interactions. You’ll also gain a deeper understanding of the three “V’s” of communication — visual, vocal, and verbal – to help you steer clear of any miscommunication and ensure that your messages and negotiation are as clear and honest as possible. This course, while it only contains the basic concepts about assertiveness, isn’t exactly free. Unfortunately, you will have to pay $99.00 USD to gain access to its 90-minute program for one year. 

• Cost: $99 USD
• Scope: Solving communication barriers, the three “V’s” of communication, assertive techniques

Created by Skillpath

6. Assertiveness and Self

Mandatory Training Group has put together its assertiveness training course Assertiveness and Self-Confidence to help anyone who wants to boost their self-confidence and express themselves confidently but appropriately. This course kicks off by defining what assertiveness and self-confidence each mean, generally and personally. It also outlines some common communication hurdles that may be hindering you from behaving assertively, followed by some tips to overcome them. This course ends with a helpful guide on how you can cope and deal with difficult behaviors that don’t agree with your assertiveness. 

Upon completion, learners are required to take and complete an online course assessment to check their learning progress. Those who get a pass mark of at least 80% will be granted a free Continuing Professional Development (CPD) certificate.

• Cost: £19.99 including VAT
• Scope: Definition of assertiveness and self-confidence, communication obstacles, coping techniques, dealing with difficult behavior

Created by Mandatory Training Group

8. Building Your Confidence and Working Ethically

Alison is a learning platform that offers this Building Your Confidence and Working Ethically course for free. This assertiveness training course outlines the basics of communicating with body language. It also provides a deeper understanding of self-confidence and ways to be assertive. The course wraps up with a discussion on ethics in the workplace and by the end of the course, your learners will be able to check their knowledge and understanding with an assessment test. A minimum score of 80 percent is required for successful course completion. While the course is available for free, official certificates are only available for purchase.

• Cost: Free
• Scope: Body language basics, assertiveness and self-confidence, business ethics

Created by Alison

10. Effective Communication

The Effective Communication course offered by SC Training (formerly EdApp) recognizes the importance of improving communication skills when speaking to an audience – personally or virtually. This public speaking training course goes over topics, such as revamping communication skills, speaking publicly and effectively, and connecting virtually while still maintaining a personal connection. Through this public speaking training course, you and your employees will turn into better communicators who drive action among an audience, whether in person or online setting. 

SC Training (formerly EdApp) is a personalized learning platform that provides social learning features that allow learners to share their ideas on any lesson slide. You can use this to practice your communication skills and gather feedback. 

• Cost: Free 
• Scope: Improving communication skills when speaking, revamping communication skills, public speaking techniques, connecting virtually

Created by SC Training (formerly EdApp)