EdApp by SafetyCulture
PRODUCT KNOWLEDGE TRAINING

Boost team confidence

Give your teams the product knowledge training they need, when they need it. So they can exceed customer expectations – without leaving the customer’s side.

Sodexo and SC Training
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Put product knowledge in your team’s pocket

Onboard, train, and upskill teams in less than 5 minutes a day with a mobile-first microlearning LMS. So every worker can access training when it’s best for them.

Mobile accessibility

Easy access

Share bite-sized product training workers can complete anytime, anywhere, on any device.

searchable platform

All in one place

Keep your product knowledge in one centralized, searchable platform for easy reference.

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More memorable

Make product training stick with video, quizzes, spaced repetition, gamification, and more.

Easy communication

No email required

Invite frontline teams to complete training via WhatsApp, SMS text, QR code, and more with invite links.

Exceed customer expectations with product knowledge training at your team’s fingertips.

or book a demo with us today

Deliver amazing experiences

Set the standard of consistently exceptional customer experiences with scalable product training. So every worker can better serve your customers, boost brand reputation, and drive sales. No on-site training required.

Fishbowl & SC Training

Deliver beautiful branded courses

Showcase what makes your products – and your brand – unique. Dive into the details with built-in customization features and interactive templates. So product training encapsulates your branding and messaging.

  • Bring in your logos, colors and fonts with no-code styling
  • Customize your course even more with advanced CSS coding
  • Edit images and video in-lesson
  • Make our platform feel like your own with global branding
Product knowledge training solutions

Make product training stick

Cut training time in half with built-in knowledge retention and engagement features that put your team’s learning to work. So your teams remember what’s important.

bite size lessons

Save hours on creating and managing training

Create and deliver product training at every location with our mobile-first LMS. So every worker is up to date – no scheduling or added admin required.

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Create

Create digital product training and real-life simulations with our AI file converter, in-lesson video, and practical assessments.

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Customize

Tailor product knowledge training to every worker with course paths, spaced repetition, and in-platform coaching.

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Share

Collect in-lesson feedback from your peers and launch it to your frontline teams via invite link, email, SSO, or QR code.

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Track

Track digital and in-person training performance in one place. So you can easily see what’s working – and make it repeatable.

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Simulate real-life scenarios

Practice makes perfect. Check, correct, and track your team’s understanding of product training with built-in blended and social learning. So every worker can confidently represent your products.

  • Get teams to submit an in-lesson video via discussions
  • Assess product knowledge on the job with practical assessments
  • Store and track in-person and digital training records together
Practical assessments with SC Training

Enablement training 🤝 customer service training

Explore 1,000+ free courses in our library – including editable courses and training built in partnership with or accredited by industry leaders.

Connect teams and their ideas

Create a culture of connection and knowledge sharing with built-in social learning. So frontline workers can easily share what works – make it repeatable across your business.

Connect teams and their ideas

Automatically track training

Get a snapshot of your team’s training at a glance. And easily drill down into the metrics you need to track compliance, identify problems, and build better training.

  • Get a bird’s eye view of your team’s competencies in the Training matrix
  • Add on-the-ground accountability with manager dashboards
  • Store, search, and download digital and in-person training data
  • Build powerful, custom dashboards with PowerBI and Tableau integrations
Automatically track training
chatime

We’ve now got this culture where our T-Ristas want to come to work and want to do the training. We had a 91% adoption rate in the first month – and it’s showing up in our business results.

Josephie Eager, National Training, People & Culture Manager at Chatime

Break the ‘boring training’ mould

Make product training actually engaging with built-in gamification. So workers are more motivated to complete their training faster – and more likely to remember it.

Gamification with SC Training
ENTERPRISE

Get help from in-house experts

Your success is our success. That’s why we have a team of real people who are here to understand your training goals and desired outcomes – and help you achieve them.

  • Personalized platform onboarding with a dedicated point of contact
  • Roll out to global teams, faster with secure, scalable solutions
  • Integrate your existing platforms with an implementation manager
SC Training courses

See it for yourself! Join the thousands who create and deliver product training with SC Training every day.

or book a demo with us today

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