10 Truck dispatcher training courses

SC Training (formerly EdApp)’s Courier Delivery Operations gives an overview of how courier delivery services work, and tips on how to boost your performance as a courier.

Here, learners will discover the importance of courier services and the part they play in today’s modern world. As problems may unexpectedly arise, it also discusses common barriers to logistics and resources to help you get ready for the worst-case scenarios.

This truck dispatcher course is fully editable and customizable with the help of SC Training’s Creator tool. Its simple drag-and-drop interface allows for easy authoring without any technical knowledge or design expertise.

Wanna test your learners onsite after their training? No more paper checklists and spreadsheets for your in-person assessments! With Practical Assessments on SC Training, you can easily assess your team's progress on the job and monitor their training progress all in one place. Plus, all results are automatically tracked in the admin experience along with your other training analytics. 

While stocking is typically associated with inventory management and warehouse operations, there may be situations where a dispatcher is involved in coordinating or overseeing stock replenishment.

For example, if a dispatcher is responsible for managing a fleet of trucks that transport goods from a distribution center to various retail stores, they may need to ensure that the trucks are properly stocked with the appropriate products before departure.

SC Training’s Stocking course is a dispatcher training online course that teaches the fundamentals of stock management. It also highlights the best practices in receiving and offloading delivered stocks.

It kicks off by discussing what stock management is, the types of stocks, and the importance of proper handling and holding of stocks. It also explains the concepts of stock levels, ratios, and control systems as part of stock management. Learners will also find steps in the proper receiving of inventory and offloading deliveries to the proper storage locations.

If you have workers speaking different languages, SC Training's AI translation tool will be a handy feature you can take advantage of. It uses your learners' default mobile device settings to automatically select their preferred language so there’s no guesswork needed.

This self-paced truck dispatcher training is best suited for those who want to know how to be a truck dispatcher. The BOSS Trucking course is ideal for those with little to no knowledge as it covers the basics of dispatch, trucking, and logistics.

The dispatching procedures, scheduling, routing, customer service, regulations, and compliance requirements are also discussed in detail. Aside from those, there’s also a lesson on effective communication skills which is needed for negotiations and interacting with clients.

This free online course from Alison gives information about handling large goods vehicles (LGVs). In this course, learners will be taught the basics of driving LGVs, as well as the laws and regulations that govern them along with how to obtain a LVG certification.

It starts with a brief overview of the differences between small and large goods vehicles and then is followed by an explanation of LGV's main characteristics. Additionally, it addresses load-related speed limits and measures to keep loads safe on the road.

Truckadium’s truck dispatcher training is an instructor-led live online virtual course. It gives an overview of the trucking industry, including its scope and opportunities, and the importance of knowing North American geography and time zones. It also educates learners about different types of equipment, shipments, and weight limits.

More importantly, this course outlines the duties and responsibilities associated with being a truck dispatcher along with compliance, safety standards, and certification requirements needed for the job.

One of the responsibilities of a truck dispatcher is to determine the best routes for deliveries. This is done by considering factors such as geography, distance, traffic conditions, road closures, and any requirements from customers. In this trucking dispatcher training by BIS Safety Software, learners will learn all about the basic principles of journey management.

This course teaches truck dispatchers general requirements for safe vehicle travel so that trips can be planned with minimal hazards in advance. Here, they’ll learn to create a standardized journey planning, including pre-trip, en route, and post-trip procedures, trip documentation, and best practices.

MaxTrucker’s Power Dispatch training equips truck dispatchers with the knowledge they need to be efficient dispatchers. It outlines the responsibilities of a truck dispatcher, and the skills needed to be a good truck dispatcher.

To become efficient at their job, it includes lessons on the proper planning on the dispatch of trucks which includes how to give the best loads for your clients and using load boards. It also stresses the importance of being able to give good driver assistance when needed.

This course will also delve into other skills needed such as good customer service, communication, and negotiation skills to build trusting relationships with clients and brokers.

Safely loading a vehicle is crucial to the safety of the driver and other road users. In Linfox’s dispatcher course, truck dispatchers will gain an understanding of how to secure a load to a vehicle. This includes knowledge of mass limits, legislation, and the Chain of Responsibility.

It also gives information such as vehicle dimensions, load distribution, weight limits, and more which are all important for the safe transportation and delivery of shipment. 

ET Motor Freight’s Comprehensive Truck Dispatcher Training course was created for transport and logistics owners or workers who want to manage dispatch operations effectively and efficiently. It goes over essential topics like regulations, trucking technology, dispatcher responsibilities, documentation, and so much more. 

It starts by introducing the ins and outs of the trucking industry. It then talks about how to load a trailer, how to book a load, and the costs of running trucks. At the end of the course, there’s a final test and wrap-up to help learners better absorb and retain the course material.

Due to the pandemic, we saw the rise of contactless delivery as the interaction between the distributor and the customer was minimized for safety. Here, SC Training’s truck dispatcher training course discusses how contactless delivery has become a necessity and how it works.

It then emphasizes having a health monitoring protocol that dispatchers should adhere to before reporting to work. Preventive methods to decrease the risk of their exposure will also be brought to light in situations where it will be required for them to come near to their customers.

If you already have a truck dispatcher manual, you can turn it into an engaging micro course in minutes. With SC Training’s AI Doc Transformer (coming soon), all you have to do is upload your PowerPoint deck, review your converted course, and make any necessary changes, then hit publish and you’re good to go!