Engage your teams and deliver exceptional training. So your teams can create an immersive and memorable experience for your clients.
Product and POS
system training
Loss and theft
prevention training
Customer service skills
and brand standards
Luxury brands are renowned for their aesthetic, innovation, craftsmanship, heritage, and exclusivity. Ensure consistent visual merchandising, product knowledge, and client-centric experiences at every location with mobile-first training.
Deliver engaging, bite-sized courses on brand history, customer service, and product knowledge to your teams’ smartphones. So they can complete valuable brand education whenever they have 5 minutes to spare.
Connect and reach your retail distributors and suppliers in China – in the same app as you provide training for the rest of your teams. SC Training (formerly EdApp) uses Alibaba’s cloud to make our app available in iOS and Android app stores across China.
Easily reach and train global teams in your team’s preferred language. SC Training (formerly EdApp)’s built-in AI translation tool uses your learner’s default device settings to identify their preferred language. So you save hours of manual translation work.
Make training feel more like a game – not work. Inject a little friendly competition into your bite-sized courses so your workers can race to complete their lessons quickly and accurately to snag the #1 spot on the leaderboard.
Ensure each worker is up to date with policies, processes, and legislation with in-built analytics. Track your worker’s in-person assessments alongside their digital training records. So you can be compliant by default.
Practice makes perfect. Create a safe environment for your team members to discuss and implement new knowledge – whether that’s styling new products, sharing tips, or asking questions. So your team can provide real-time feedback and confidently reflect your product range.
Onboard new team members
Take them through
digital training
Assess their knowledge
on the job
Track their
performance
Certify your
team
Deliver the professional development your teams deserve. Create upskilling for high-performing team members to understand broader company knowledge and move into leadership positions. So you can retain highly-qualified employees.
Customize any of our 1,000+ courses to jumpstart your onboarding and training. So you can deliver branded training to your external workers in minutes. Just add your own branding.
Deliver custom content that looks and feels like you built it. Work with our customer success team and expert instructional designers who have worked with industry leaders, like BMW and Bentley, to create impactful, bite-sized courses. So your teams get the training they need, faster.