Do you think you've got more commercial knowledge than most? Try our free quiz
No matter what industry you’re in, it’s important to ensure that your teams are up-to-date on the latest commercial best practices. From customer service to marketing to accounting, your teams need to be proficient in the latest techniques to ensure that your business is running as efficiently as possible. That’s why we’ve put together this editable quiz on commercial best practices. With questions on a variety of topics, from customer service to social media, this quiz will ensure that your teams are up-to-date on the latest commercial trends. And the best part is that your team can take this quiz on their preferred device, whether that’s on their commute, in between tasks, or before they finish up for the day.
With this commercial quiz, you can identify what parts of your organization’s commercial practices your team members are less familiar with and close these knowledge gaps so your team can easily implement them. This knowledge is critical for ensuring that your organization is compliant with government regulations, as it teaches your team members how to create legal commercial contracts, follow commercial law, and understand what is considered fair market value. By having a quiz that helps to reinforce your organization’s commercial practices, you can ensure that your team is confident in their understanding of how to successfully and legally do business. This quiz also allows you to track the progress of employees and identify any individuals who may require additional training. For team members that require additional regular refresher training, you’ll also have the option to deliver the commercial quiz to them in bite-sized chunks, at regular intervals. This allows your team to reinforce their knowledge at their own pace, making it more likely that they will remember and be able to implement what they learned sooner than if they were to have completed a one-off training program. And the best part is that your teams can access this quiz on their preferred device whenever they have 5 minutes to spare – whether that’s on their commute, in between tasks, or before they finish up for the day.
What are the four active listening strategies mentioned in the video
Open questions always start with where when why what who or how
Our companys most important trait is
Your skills and knowledge as a product enthusiast help you keep customers engaged during a sale
Suggestive selling is about offering suggestions for products that meet customer needs
A customer decides to buy one of the boots on sale Which is the best approach to get them to buy more
Order the layers of protection based on priority
The specification for thiefresistant locks is called BS 3621
Why is it ideal to fit grilles internally
An Intruder alarm is an electronic means of detecting unauthorised access to or within part of a premises
The National Security Inspectorate NSI offer a onestop shop for users of security and fire products and services presented under one common logo design
Which of the following statements about communication are true
You should think of the next open question you will ask your customer after they have finished speaking
In our business model we focus on engaging with customers
Order the most common problems people have with cross selling
When is the easiest time to sell suggestively
As your product knowledge gets better suggestive selling will become easier
Which are the six goals of physical security
If the grille is intended primarily to keep out burglars its best
Which important questions should you ask when it comes to computers
Which of the following are the methods of confirmation
Select ALL the responsibilities of a keyholder